Role
As a UX Writer consultant for Ceibal, I research, design, and test content for educational products, including AI-powered conversational experiences.
- Research, design, and test content for educational products, including student onboarding, teacher training, and Minecraft Education.
- Define voice and tone for AI-powered conversational experiences and write content for landing pages.
- Contribute to a shared Content Design System to improve consistency, scalability, and collaboration across teams.
Tools & Approach
- UX research methods (interviews, content testing) applied to validate content decisions with real students and teachers.
- Voice and tone frameworks tailored for AI conversational experiences aimed at an educational audience.
- Ongoing contributions to a Content Design System shared across multiple educational products.
Impact
- Made onboarding and teacher training content clearer and more consistent across Ceibal's educational products.
- Gave AI conversational experiences a voice and tone appropriate for students and educators.
- Improved cross-team collaboration by strengthening a shared Content Design System.